Account permissions impact who sees what information. All users without account permissions will only be able to access information related to their line, including CPNI. Delete your personal data by submitting a request here. You may ask us to delete the personal data we have collected about you. If you do, we may not delete all your data. For example, we may keep personal data that is necessary to bill you for services, detect security problems, or to comply with laws.
Verification of Your Identity We have to verify your identity before we can give you access to or delete your personal data. This is to protect you. To learn more about our verification process, please read our FAQs.
Whether you opt out of the sale of your personal information or opt out using our advertising settings here , your info is not used in our ad program. Not all of our communications are for marketing and you will continue to receive service messages for your products and services like bills, transactional notices, customer service, etc.
Learn more in our Marketing Choice article. Note that Assurance Wireless is not included in our ad program. This data helps us understand more about user interests e. To build these inferences, we will use information like broadband information, network diagnostic data Android users only , IP address, device and advertising IDs, mobile apps installed or used with your device, content interactions, like video and content viewing info, and web browsing data, device activity and attributes.
When we share information like inferences with third parties, it is not tied to your name or information that directly identifies you. Instead, we tie it to your mobile advertising identifier or another unique identifier. Most importantly, if we know information belongs to a child we do not use it for advertising. To learn about how to opt-out, visit our privacy tools. Ads on Your Mobile Device, Computer or Other Devices You can get instructions on how to opt-out of targeted ads served by most advertising networks that use cookies , Ad IDs and similar technology to serve you personal ads on your mobile device or web browser, by:.
You can also partially manage targeted ads through your system settings. Resetting your device advertising ID does not opt-out your device from targeted ads, but data associated with your prior advertising ID will not be linked to your new identifier through the device. Also, if you reset your device advertising ID your prior opt-out choices will not apply to the new ID.
To maintain your opt-out choices, you will need to opt-out again. Cookies Choice Most web browsers can be set to detect or reject cookies. If you reject cookies, some things on our websites may not work properly. Ads on Social Media We may work with certain social media websites or platforms such as Facebook or Twitter to serve targeted ads to you as part of a customized social media campaign.
You can opt-out of receiving customized ads on your social media platforms by changing your ad preferences on those platforms. We do not control those platforms or your ad preference settings on them and recommend regularly visiting your ad preference settings to ensure that they remain accurate. If you reject or erase cookies, your Ad Choices and Do Not Sell requests may not work right and you may need to perform the opt-out or make the request again.
You can also go to Ad Choices to set your preferences for use of cookies for advertising. To learn more about cookies visit our Cookies and Tracking Technologies article.
Location Data Choice We request your permission before collecting and using precise location data associated with your identifying information for certain non-essential activities. For more information see our Cookies and Tracking Technology article. You may also follow the standard uninstall process to remove the app from your device. California Customers Have Personal Data Rights , including the right to access, delete, and stop the sale of personal data.
If you are a California customer, you also have the right to know about how we use and disclose your data. Californians can exercise their personal data rights here.
The data below is for the year Categories of Sources of Personal Data includes information you provide us, that we collect and infer when you use our products and services and provided or purchased from other sources. This means that a unique, resettable number that identifies your device was linked to online activity and shared with others who use that data for advertising and analytics purposes like advertising networks, data analytics providers, and social media platforms.
For Sprint customers, we used to share location and usage information with other companies in a way that does not directly identify you for their use in creating aggregate reports. For more information, check out the Advertising and Analytics article. If you do not want your data sold click here. Under the Shine the Light law, California customers may request information about whether a business has disclosed personal data as defined in that law to any third parties for their direct marketing purposes.
We do not do that without your permission. Maine customers have rights that they can exercise here. We believe it is important to protect the privacy and safety of children. Generally, if you allow a child to use our products or services by providing them a device or other access associated with your account, any personal data associated with their use will be treated as your personal data. If you are the primary account holder, you can set marketing and other preferences for other lines on your account, including those for any children on your account.
For more info, see the Family Controls article. These ads are called interest-based or targeted ads. The advertisers and third parties that provide these ads may use cookies, code, and web beacons or use mobile device identifiers and similar technologies for these activities. For example, third parties like Google Ad Manager and Nielsen may use technology to collect data to deliver, personalize, and measure ads for some of our Products and Services. This technology allows tracking of device activity over time across online properties.
We may also partner with analytic service providers like Google Analytics to help track your use of our products and services. For additional details, see the Cookies and Tracking Technology article. For more information on our ad program and your choices, go to the Advertising Choices section. Do Not Track signals are a web browser setting or mechanism used to indicate that you do not want your online activity tracked.
Because there is no universal standard of how to apply the that setting, we currently do not honor them. However, we honor Do Not Sell settings. If your mobile device is turned on, our network is collecting data about where it is.
We may use, provide access to, or disclose this network location data without your permission to provide and support our services. Subject to your settings, we and others may also use location data to provide location-based services like SyncUP PETS , or to personalize your experience and ads. To learn more, see our Cookies and Tracking Technology article and our Advertising and Analytics page. We provide connectivity to Internet of Things devices and services offered by other companies. We collect basic information about the information flowing over our network.
The information varies depending on the service but may include personal data like contact information and location, audio, and device activity and measurement data. In some of our retail stores, beacons have been deployed and we receive aggregate reports none of which identify any individual or device from these stores regarding store traffic that uses information collected from beacons through mobile apps.
We may also use technology that tracks aggregate traffic patterns and wait times in our stores using Wi-Fi and Bluetooth identifiers e. We will provide a notice at each location where we use this technology. These third parties may collect your personal data. Your use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.
Look for their privacy notices to see what personal data they collect, share, and use, as we of course do not have any control over those practices. For additional details, check out our article on Device Apps. Your personal data may be transferred to, processed, and stored in the United States or in other countries where our affiliates or service providers process data.
These ads may be targeted to your device based on information that we, the advertiser, and other third parties have about your behavior or interests to make them more useful to you. To learn more see our Advertising and Analytics article. Examples include to:.
We keep this privacy notice up to date. When we make changes, we will let you know by updating the date at the top of the page. A big part of that is maintaining your privacy. We believe you deserve transparency, education, choice, protection, and simplicity.
Our goal is to help you take action to protect your privacy. You must opt-out again. Please see our Advertising Choice section below for more information.. Most importantly, if we know information belongs to a child, we do not use it for advertising. A few things to note: This program changes the way Sprint offered choices for sharing in the past, as this data was previously used only if you indicated that it was OK with you first.
We may occasionally ask you to confirm your choices. Click any subject below to be taken directly to that section of this privacy notice. How We Collect Your Data. What Personal Data We Collect. How We Use Your Data. How We Share Your Data. How We Protect Your Data. Your Personal Data Choices. Your California Privacy Rights.
Your Maine Privacy Rights. You can set that process up online! Set up an account on My Sprint go to www. Click "See All Usage" for a detailed view of your minutes, text, and data usage. You can also access your My Sprint account on your smart phone or tablet using the Sprint Zone app.
Change your data alert preferences. Go to "My Preferences," and select "Email Notification" and then the "Security and Usage Notification" to choose email or text messages. If no preference is selected, Sprint will use text messaging as the default for usage alerts. Call for an automated usage summary.
Method 3. Use third-party diagnostic tools. Popular apps such as 3G Watchdog, Dataman, and Data Monitor are frequently used to measure data usage on a device when built-in diagnostic systems are insufficient. They can be downloaded from the Internet. Using one or more of the options listed here will help you keep your data usage within reasonable limits. You will never be surprised by your monthly bill again.
Use other Sprint texting short codes. Sprint has many other texting short codes for its users that allow them to learn all kinds of things about their plans.
Sprint account alerts provide educational information about your device. Use Report spam text messages using this code. Use text to landline to receive notifications about message delivery when texting a landline phone number if it doesn't support SMS messaging. The phone will inform you whether the message was successful.
You can get visual voicemail notifications this way. Use this code if you want to block or unblock text messages from some numbers. Obtaining alerts on international usage. If you've gone overseas, Sprint will send you a welcome message when you register in a foreign country. This message will send you a test message that includes rate information for things like texts and data in that specific country.
Include your email address to get a message when this question is answered. This only works for Sprint users. Helpful 0 Not Helpful 0. The informational text should include your billing cycle dates, minutes used, number of text messages sent, and the amount of data you've used so far. If you have a tablet, your data usage will be suspended when you hit percent of your plan. You can pay overage charges to continue. You can use the text message system to check for data usage while roaming, too.
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